FAQ

Vulcan Advanced Logic

BAT GRIPS


What grip thickness should I use? 
The 0.50mm grip is a great choice for wood bats, since it is specifically designed for tapered knobs. The 1.00mm grip is lightweight for extra feel and control on any bat. The 1.75mm grip is similar in thickness to stock grips on most alloy and composite bats.

How do I wrap Vulcan Grips on my bat? 
The embossed edges on our grips provide a good guide rail while wrapping. We also have tutorials you can watch for additional tips! If you are wrapping a non-tapered bat handle, you can watch this video. If you are wrapping a tapered bat, you can watch this video

TENNIS GRIPS

Which Vulcan Tennis Overgrip should I use?
Vulcan Max Cool Overgrips grips are specifically designed to be very absorbent and have a non-tack, dry feel. These grips are especially great for hot and humid weather conditions. Vulcan Max Trend Overgrips offer light tack and light cushion, and they are the most popular among industry professionals and high-level players.

How do I wrap my racket with Vulcan Tennis Overgrips? 
Watch our handy tutorial for a step-by-step guide to wrapping your racket >> https://youtu.be/tggouEYX3Ak

PICKLEBALL

Which Vulcan Pickleball Overgrip should I use?
Like in tennis, Vulcan Max Cool Overgrips grips are specifically designed to be very absorbent and have a non-tack, dry feel. These grips are especially great for hot and humid weather conditions. Vulcan Max Trend Overgrips offer light tack and light cushion, and they are the most popular among industry professionals and high-level players.

How do I wrap my paddle with Vulcan Pickleball Overgrips? 
Watch our handy tutorial for a step-by-step guide to wrapping your racket >> https://youtu.be/G9kyOr9WU_Y

When will the full Vulcan Pickleball line be available? 
The Vulcan Pickleball line (including paddles) will be available in 2019. Check out Instagram and Facebook for the latest news on when new products are available.


    GENERAL FAQ

    I want to know about specials/giveaways/sales. How can I get info? 
    The Vulcan Insiders program sends you information via email about specials, giveaways, and more before they are live on our social media feeds. You can sign up by entering your email address into the footer below.

    How long does it take to receive my order? 
    After your order is processed, your order will be shipped economically (via USPS, FedEx, or UPS) within 24 hours. It can take between 3-5 business days for your order to arrive. For expedited shipping options, contact sales@vulcansportinggoods.com.
    I have a problem with my order. How do I contact Vulcan? 
    You can contact customer service at 800.826.6373 or sales@vulcansportinggoods.com.

    How do I apply a promocode? 
    During special sales, promocodes can be placed in the discount code section upon check out.

    Where do you ship? 
    Vulcan Sporting Goods Co. ships all over the world. Website orders ship for FREE in the continental United States. For Alaska, Hawaii, and international orders, contact sales@vulcansportinggoods.com or 501.760.6888 for a shipping quote.

    How do I wash my performance apparel? 
    Shirts should be turned inside out, washed in cold water and tumble dried on low to ensure longevity of both print and fabric. Ironing is not recommended, as some print methods (plastisol) are heat cured and will melt.

    When will you get [blank] back in stock? 
    If grips or performance apparel are out of stock, they are guaranteed back in stock within 1-2 months. Often stock is replenished more quickly than that. If you have any questions about a specific grip or accessory, contact us for more information.

    What if my gear has a problem when I receive it? 
    Vulcan wants each customer to be completely satisfied, so contact us with any issues you have with your products. Upon receiving contact from you, we will replace your gear with no additional shipping cost, or we will refund your payment.
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